Benchmark offers training by qualified specialists in a variety of problem-solving techniques, including 8-D problem solving methodology.

The general course objectives of our problem solving training classes include:

• Exposing participants to a team or individual problem-solving environment
• Identifying and defining a problem
• Identifying and defining short and long term corrective actions
• Implementing corrective action and verifying its effectiveness
• Identifying opportunities for preventive action

During this course, we will also:

• Identify the benefits of using structured problem solving tools
• Give an overview of three to five simple, but effective, problem solving tools
• Discuss which tools to use for different situations
• Provide detailed instruction on using the problem solving tools
• Describe the infrastructure needed to support the tools
• Facilitate a work session to apply the tools to concrete situations

 E-mail us for more information or call 1-800-637-9536